Question 1

What products does SOS Gear sell?

Accepted Answer

SOS Gear sells a variety of off-road gear, including recovery straps, kit bags, shackles, gloves, tyre pressure gauges, and more. Visit our Shop page for a complete list.

Question 2

Does SOS Gear offer free shipping?

Accepted Answer

Currently, we do not offer free shipping, but we do offer competitive shipping rates through our aggregator partner, RocketShip. Shipping costs vary depending on your location and the weight of your order.

Question 3

Can I return a product if I change my mind or it doesn't meet my expectations?

Accepted Answer

We have a 30-day return policy for unused and unopened products. Please refer to our Returns and Refunds policy for more information.

Question 4

How can I track my order?

Accepted Answer

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your order on the RocketShip website.

Question 5

Does SOS Gear sell products wholesale?

Accepted Answer

Yes, we welcome wholesale inquiries from businesses interested in carrying our products. Please refer to our Wholesale Inquiries section for more information.

Question 6

Is my personal information safe with SOS Gear?

Accepted Answer

Yes, we take the privacy and security of our customers' personal information very seriously. Please refer to our Privacy Policy for more information on how we collect, use, and protect your information.

Question 7

Is all the gear you sell tested?

Accepted Answer

We have tested our straps and shackles at an independent NABL and BIS certified laboratory in India. You can view the certificates below.

FAQ

Frequently asked questions